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Water Quality FAQ

Why does my water appear milky or cloudy?

What causes the spots on my dishes?

Should I buy a water softener?

Should I buy a home filtration unit?

What should I do if my coffee has an oily appearance?

What causes odor in the hot water?

What causes some water to be discolored?

Is bottled water higher quality than tap water?

Why does water need to be disinfected?

Why does my water have a chlorine taste (or smell)?

Why is there dirt or sand in my water?

Why does my water appear milky or cloudy?

A milky or cloudy appearance is usually caused by air bubbles in the water, which pose no health risk. If the water is allowed to sit, the air will dissipate and the water will clear. If the cloudiness does not disappear, feel free to contact us so that we may investigate.

What causes the spots on my dishes?

Spots are caused by hard water, or minerals that remain after the water has evaporated. Spots can be eliminated through use of a dishwasher rinse agent.

Should I buy a water softener?

The choice to buy a softener is an aesthetic one, since hard water is not harmful to health. However, water softeners typically increase the sodium content of the water, a factor that should be considered by people on low-sodium diets.

Should I buy a home filtration unit?

According to the United States Environmental Protection Agency, home treatment units are rarely necessary for health reasons. Most often, water treatment units are used to remove substances that affect the aesthetic qualities of the water. If you do choose to install a home treatment unit, it is important to follow the manufacturer’s maintenance instructions, because improperly maintained units can actually cause water quality problems.

What should I do if my coffee has an oily appearance?

Clean your coffee maker with vinegar and water as directed by the manufacturer.

What causes odor in the hot water?

The most common cause of odor in hot water is the water heater. If your cold water smells fine, check your water heater to ensure that the temperature setting is correct. Water heaters also need to be maintained (see manufacturer’s instructions). Please feel free to contact us if the odor persists or if it is present in both the hot and cold water.

What causes some water to be discolored?

Color in water is usually caused by naturally occurring organic matter, minerals, or mineral build-up in the pipes or may be a result of a pipe-breakage. If you receive discolored water, you should let your faucets run until the water is clear. Such substances typically do not pose a health hazard; however, feel free to report report any instances of discolored water to us so that we may investigate.

Is bottled water higher quality than tap water?

Tap water providers and bottled water providers must meet the same water quality standards. In fact, tap water providers are required to conduct more frequent water quality testing and reporting than bottled water providers. Some consumers prefer the taste of bottled water, and some choose bottled water because they have special health needs. But tap water is a much better deal, costing 1,000 times less than bottled water. It should be noted that the quality of KMPWCO water exceeds that of typical commercial bottled water!

Why does water need to be disinfected?

Disinfectants are required because they prevent the spread of germs that cause diseases. Years ago, before disinfectants were used for drinking water, diseases such as cholera, typhoid fever, and dysentery were common. Drinking water disinfection has vastly improved the quality and safety of drinking water.

Why does my water have a chlorine taste (or smell)?

The KMPWCO disinfects your water to ensure that it is free of harmful bacteria. To reduce any chlorine taste or smell, try refrigerating your water before drinking.

Why is there dirt or sand in my water?

Dirt and sand can occur naturally in groundwater or as a result of a water line repair. If there is a break, we will notify you when the line is down for repair and when the break is repaired. We suggest that anyone downstream of a break let their water run for a bit after a repair to rid the line of sediment.